WHAT TO EXPECT & FREQUENTLY ASKED

 

Rise Kids Check-in
As you & your child arrive at our parent concierge desks, you will be greeted by a member of our Rise Kids team. At the concierge desk, you will receive a name tag for your child, an asset tag for your diaper, & a corresponding security tag for yourself.

**Please alert parent check-in personnel of any information that will help in caring for your child, such as allergies or special needs.

Where to go after check-in
Your child’s age-appropriate classroom name can be found on their name tag. As you escort your child to their classroom, a Rise Kids volunteer will meet you at the door to welcome your child, receive your child’s diaper & any other necessary items you may have. You may place your diaper bag outside the room, against the wall. Please inform nursery volunteers of any specific instructions you may have for your child.

Necessary Items
We ask that you bring as few items as necessary to service. One diaper is plenty along with a bottle if feeding will be needed during service time. Please label all personal items (including pacifiers and sippee cups) with your child’s first & last name before arriving at your child’s class. This helps us know which items belong to your child.

Heading Home
When the time comes to pick up your child, please return to the appropriate room & present your security tag to the Rise Kids volunteer at the door. The tag will be matched to your child’s name tag before he/she will be released into your care. A child will not able to leave the room, with a parent, without the presentation of the security tag. In the event you lose your security tag, you will be asked to show proper government identification before your child is returned to you. Please make sure that you have all of your child’s belongings with you before you leave.

Drop Off & Enjoy Service
After you have completed the check-in process & taken your child to his or her room, wave a quick good-bye & head into the adult worship service. As you know, it is common for little ones to cry when a parent leaves. This, typically, does not last long. Separation will become easier over time. Our leaders will immediately engage your child in a toy or activity & ensure your child that you will return soon. If your child cries for an extended period of time, we will page you via text to the number you provided or your put your security tag number on the screen in the adult worship service.